Orders can be picked up at our Bow, WA nursery with a scheduled appointment. Please note that during peak season, we require two weeks of notice prior to pickup.
We use UPS Ground and Oak Harbor Freight. Shipping rates are based on weight, volume and destination. Unfortunately, we do not know those exact shipping costs until after the order ships. Our charges compare quite favorably with other nurseries when using the same method of shipping.
We recommend scheduling your order to ship Monday through Thursday, starting in mid December to early May. Please contact us if you need special arrangements for shipping.
The WACD Plant Materials Center cannot guarantee against delays, mishandling, or other causes beyond our control when shipping material. Most carriers do not assume responsibility for perishable goods and do not guarantee timely transit. Once plants are in possession of the carrier, the customer becomes solely responsible for any possible damage, loss or delay while in transit.
We want to make sure that you get the plants you want in good condition. If your box arrives damaged, please accept the order and let the shipping company know about it as soon as possible. Open your box and inspect your plants. Please notify us within 2 days of your receiving your order if there is damage. We do not guarantee plants to live after accepted since transplant success depends on factors beyond our control.